that will set up a new exemption for the modem and you won't get the alert. DOCSIS 3.1, 3.0, 2.0, and 1.1 support and Cable Labs certification ensure compatibility with services nationwide. On the other hand, they may tell you that they wont be updating your modems firmware. Rumors were going for more than a year that at some point old modems will be excluded from support. Take the few minutes to change your modems password if you havent done so already. Arris networking gear like the Arris SB8200 comes recommended by pretty much every ISP out there, making them the default pick for most setups. Can anyone help with this? Generally, by the time your contract has ended, youve paid more for their rental modem than what a brand new modem would have cost you. The modem supports link aggregation, allowing you to connect both ethernet ports to one source to achieve the aforementioned 2 Gbps transfer speeds. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; } Learn More. No question is too small, but please be sure to read the rules and [posting guidelines](https://www.reddit.com/r/HomeNetworking/comments/3hvyg0/rhomenetworking_posting_guidelines_and_helpful/) before asking for help. All of that looks pretty good. Once your modem has powered back up, check the firmware version again by following the procedure I previously outlined. Yes, youll set passwords on your home network and each device. Build it Lets say you have an older modem thats not very popular. If the modem isnt running the latest version of firmware, itll get the updated firmware from your ISP and install it. That was the goal. Your modem needs to be receiving firmware updates. Though it is important to note that this is not a WiFi router by itself and it also will not work with landline phone plans, rather it is strictly for internet-only plans. Model MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY. Ok so if thats the good news, whats the bad news? We then create one easy-to-understand review. Actual speeds depend on your cable modem service and the speed of your Ethernet LAN ports. In order to have port bonding increase your modems speed to just under 2Gbps or more, your router needs to support port bonding. . Setup is fast and easy with our Quick Start guide. Press question mark to learn the rest of the keyboard shortcuts. */. The MB8600 is easy to set up, and if you are on a network like Comcast Xfinity, Cox, Mediacom Cable, or WOW!, will take little more than plugging it in to get it working. Where you can find your modems current firmware version, How to determine what firmware version your modem should have, How it connects to your ISP to provide you with an internet connection, What the settings page looks like when you log in to your modems settings, The ISP youre using isnt a major provider, Your modem is old or an uncommon make and model. I just bought this modem at Target last year. The bottom line is that you dont have the same amount of control over your modem updates because your ISP is responsible for updating it. It took a total about . Does Your Modem Affect Your Internet Speed? Press question mark to learn the rest of the keyboard shortcuts. Just take a look at the same sticker you looked at to find your modems IP address. This technology is the preferred standard of cable providers. However, chances are, you can save on that rent by purchasing a modem that may even work much better than what theyre issuing. As a result, theres no further action at this point. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Right when I log in to my modem, the firmware version is listed right on the home page. Internet is down for the second time in 4 days. If you havent noticed by now, its a very important part of your modem. Thread starter randomName; Start date Feb 21, 2019; randomName Very Senior Member. This was exactly what I was looking for. On top of that, buying your own modem will be cheaper than renting a modem in the long run. Logged in this evening and saw the version number is now 8611-21.3.7 I had forgotten about the in-line surge suppressor on the coax cable. Now just got another Motorola MB8600 firmware push to firmware version 8600-19.3.15 I think today January 12th . No longer support just means they won't help troubleshoot anything if there's a problem but it'll still work fine if you don't need troubleshooting. Whats bad about your ISP updating your modem for you? A key factor of this modem is that it is approved for use by some of the major internet providers in the US. To give simultaneous Internet access to many devices . I have an MB8600 on 8600-18.2.9 and am experiencing issues that this new firmware is reported to address. Both support DOCSIS 3.0 and 3.1, are certified by Comcast Xfinity, and are compatible with all devices and internet service providers. TheNighthawk C7800 is Netgears first DOCSIS 3.1-compatible modem-router combo. Is there a better make/model that has similar performance and price to l. Once paired with a Gigabit router, will allow you access to the fastest consumer Internet speeds around. DWYM is your trusted product review source. I live in Arizona and my Motorola MB8600 cable modem had firmware version 8600-18.2.9 for over a year. Youll likely either want a 164 or 84 modem, which means you have either 16 or eight downstream channels and four upstream channels. With all the comments that I am reading about updating the firmware through my ISP (SPECTRUM), it sounds daunting. If your ISP says they wont update your modem, it might be worth calling their competitor to see if theyll update your modems firmware. I know nothing about what these should be. If you dont know your IP address and your modem doesnt have a sticker on it, you should try looking online. This is the case even if you have a solid router (which you should) because a home network can only be as strong as its weakest link. Once youve determined your modems IP address, type it into your internet browsers search bar. The next step is to see what version of firmware is installed on your device. I use xfinity with my own Motorola MB8611 modem. After that you will be able to go through the trusting again. If you have gigabit service with voice, then skip this option entirely as it does not support telephone service. Drop to a plan <=940 Meg and it will become compatible again. Forum security processing considers them "personal information" and may prevent the event log from posting if these are present. In a rather extreme example of Netgears aggressive product release cycle, the company has actually already released two standalone gigabit modems before the technology has even had a chance to hit the majority of American homes. Feb 21, 2019 . CAT6 is recommended. My internet plan is with Comcast, so it looks like my modem firmware should be version V1.01.22. How to update MOTOROLA MB8600: First, you need to download firmware from the official website of your router manufacturer. The Motorola MB8600 Modem has a forward-facing screen. I just hope Comcast fixes this. Compatible services: Comcast Xfinity, CoxMax downstream: 3.2 GbpsMax upstream: 3.2 GbpsChannel bonding: 328Ethernet ports: 4. Please inform. Although there may be less to do on your end when it comes to updating your modem, that doesnt mean you should turn a blind eye. No amount of firmware updates will fix it. For gigabit internet plans. To unleash your ultra-fast gigabit Internet plan, you need one of the best DOCSIS 3.1 modems. If you buy a new modem thats a popular make and model, itll most likely receive updates from the ISP because a lot of their customers will have the same model that you do. Compatible services: Xfinity, Cox, Spectrum, Charter, Time Warner, BrighthouseMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 2. If you havent created a username and password, you can log in with the default values that come with the modem. [Zoom] Zoom's Motorola MB8600 DOCSIS 3.1 Modem Arrives This Month [Firmware] New Netgear CM1000 firmware . It supports OFDM, a digital data encoding method that reduces latency in DOCSIS 3.1 devices. The log is fairly clean for a nearly one month period, and the large number of correctables on the OFDM channel is often seen and thought not to be meaningful as long as the uncorrectable count is low. These funds help me keep the site up and running, which allows me to continue delivering the tips and information you need to keep your home internet firing on all cylinders. That is the exclusive reason why you would pay the extra amount for the CM1150V over the CM1200. The SBG8300 has four gigabit LAN ports but because they arent bonded, you will have to upgrade when ISPs offer plans that exceed gigabit speeds via bonded ethernet. Check out the best DOCSIS 3.1 modems for supporting gigabit-speed internet from cable providers like Comcast Xfinity, AT&T, Cox, and CenturyLink. uniqs 4634: Share Comcast increases internet speeds. Given the practical limitations of DOCSIS 3.1 modems, this device works just as well as the other units we tested, so once its sale price drops a bit further it will become the value purchase of the next generation. Router firmware is latest. Performance & security by Cloudflare. Right when I log in to my modem, the firmware version is listed right on the home page. Not sure if other modems do or not (probably depends on where the bug is). Now connect your modem as shown on the next panel. I have tried DHCP query frequencies: aggressive, normal, and continuous. Just changing the password away from the default goes a long way towards making your modem more secure. The next step is to see what version of firmware is installed on your device. Other modems, on the other hand, may work if you have Cox Communications but they may not compatible with Comcast Xfinity. I didn't even know what model number I had. My line stats are pretty good, so I think I'm set. . My MB8600 works fine, it didn't have the problem. Likewise, I don't know what effects the firmware update might have had. When asked about it, RCN said, "The Motorola MB8600 can connect but is known to have a lot of issues keeping a stable connection with our network. I'm not sure where to take it from here. Without ethernet bonding, it can still support gigabit speeds, which is as fast most comercially-available Internet services go currently. With a speed that allows up to 6Gbps, this modem is excellent for people who have gigabit internet from their internet service providers. The built-in router can only support 3.2 Gbps. This doesn't match the stored override, so the browser absolutely refuses to trust it and cannot be easily overridden. All modem channels now look good, even #28 and #29. SCRIPPS CO., ALL RIGHTS RESERVED. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Modem firmware is latest. Even if youre renting it and paying monthly. One more important note: not all Gigabit services use a standard cable modem. It can also work as a 328 DOCSIS 3.0 modem. They should be able to tell you if theyre working on the update or not. Finally, upload the update and reboot the router. However, I notice that the MB8311 is on the modem compatibility list on the Spectrum website. If your current ISP wont update your modem, maybe theres another one that will. The Knowledge Base provided a list of the latest firmware for all of Netgears modems. So earlier I mentioned there was bad news when it comes to updating your modem. With some modems, youll notice annoying slowdowns occasionally. Within this page, there was a header for firmware and software downloads. I called Comcast Tech Support who said issue is with my router. It also has a sleep mode that helps conserve energy. The Motorola MB8600 Modem features DOCSIS 3.1 technology, while other models have 3.0. Note that you need to reset or power cycle the modem every time you change the device directly connected to it's Ethernet port unless all the client devices have the same MAC address. Both support link aggregation. You can override the lack of trust, however if the browser permanently stores the exception (Firefox, for example), you will run into a problem the next time the modem is restarted. The way cable modems go, the network port decides the top broadband speed this modem caps at 1Gbps. The biggest bummer about this is that every second ethernet port is only for bonded use, so the CM1200 functionally only has two ethernet ports. See all 38 - listings for . In addition to securing your home network against an attack, make sure your modem provides protection against lightning strikes and power surges. Create an account to follow your favorite communities and start taking part in conversations. Motorola MB8600, 18.2.9 software. Low Prices on Motorola - MB8600-10 Ultra Fast DOCSIS 3.1 Cable Modem plus 32x8 DOCSIS 3.0 for Comcast Xfinity MB860010 and other items at United Office Products. It includes DOCSIS 3.1 Active Queue Management (AQM) which speeds page loads, gaming, and video conferencing. The Motorola MB8600 DOCSIS 3.1 Cable Modem is the device that takes the internet from your provider and distributes it into your household for you and any other internet users to access. Overheating can be an issue with any electronic equipment. This can be easily enabled with a future firmware update, but until then, the device is only capable of 1 Gbps. It is no longer compatible with 1 gig or higher. In this post Ill break down everything you need to know about updating your modem. I just need to check back in a few months to see if a newer version of firmware has been released. LAN Ports 1 & 2 of the modem are connected to router WAN port and LAN port 1. Changing the default password of your modem will help keep hackers and bad actors from being able to mess with your modems settings. The modem can theoretically pass through a max upstream of about 6 Gbps on its own. Hardware Version: V1. 1 Gig NEW . Although we dont often think about it, as soon as you put your homes devices online, youre at risk of an attack. This is usually mentioned in the item description, but if you dont know for sure, contact your cable company to ask. If you have an Ethernet capable device available, what speeds do you get connected directly to the modem? Where does Motorola MB8611 stand as compared to Motorola MB8600? Sometimes a cable will already be available. Compatible services: Comcast Xfinity, Cox, SpectrumMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 4. (function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[1]='FNAME';ftypes[1]='text';fnames[0]='EMAIL';ftypes[0]='email';}(jQuery));var $mcj = jQuery.noConflict(true); As an affiliate, I may receive compensation based on sales of products/services recommended on this website. Question Motorola Moca Adapters or Really Any Moca Adapters Question for Setup: Networking: 2: Aug 3, 2022: Similar threads; Question Looking to use my own router with my fiber modem: Click the Servers tab, then look for the "MTRLC LLC" certificate, which should match your Cable Modem IP. You need to take action. It has 2 OFDM technology, which is a useful data encoding method that reduces latency in DOCSIS 3.1 devices. With that said, this isnt the case for everyone. New firmware version 8600-19.3.11 is being pushed to the MB8600 in some markets. Your MB8600 supports DOCSIS 3.1, the fastest cable modem service standard. Well take a look at each one so you have a good idea of what your options are. After doing this, rebooting my modem, I have down load speed approaching 1tb. On some occasions it may take them a while to issue a firmware update after its released. Log in to your modem with the username and password you created for it. Even if your modem is a different make and model, the steps to find out the firmware version of your device should be similar. Comcast XFINITY MB8600 New software/GUI ? Your modem needs to update its firmware whenever the manufacturer issues a new version of it. Should I keep the modem or return to the deplorable Spectrum Hisense Technicolor modem? It includes 1 open Ethernet GigE LAN port. The only problem I see is the error counts for the 429MHz channel, which frankly I'm not sure how to interpret. Netgear is one of the most reliable brands in networking and their Nighthawk CM1200 represents their latest and greatest in gigabit modem technology. I just had to deal with this issue over the last few days. It does not work with Verizon, AT&T, or CenturyLink. If they are no longer supporting the device it is at.end of life. Re:WAN LAG on tp-link router. I am a bot, and this action was performed automatically. In my case, my modems firmware matches the latest version released by the manufacturer. The software functionality and features . Comcast Xfinity, Xfinity X1, Cox and CableOne have all approved this modem for all the speed packages they offer. COPYRIGHT THE E.W. Seems odd that I need to go buy the MB8611 to continue using my own modem. 1 - 4 of 4 Posts . Showing 1-10 of 14 answers. The issue may not occur on Chrome or other browsers. If you found this material interesting, check out some relevant posts Ive previously written: How to Update Your Router: The Ultimate Guide. No firmware available for prior update. Required fields are marked *. Modems usually get firmware updates from the ISP itself. Dont worry if youre not sure what your modems IP address is. ARRIS Surfboard SB8200 is a comparable model. I appreciate you sharing your logs. Motorola MB8600 modem issues/firmware update. Look for a modem that has a Quick Start installation guide to get you up and running. However, if you have the extra money, it cant hurt to go with the better model to account for your future needs. The main difference is that this modem comes with a powerful wireless router built-in, which can be helpful if you dont already have your own gigabit router to use. Its list of compatible ISPs is respectable, though a little smaller than that of the Arris modem. Essentially what youre doing when you reboot your modem is forcing your modem to double check its firmware. My signal levels are linked in another comment on this post. Deleting the files mentioned will delete all stored certificate overrides including for others that may be needed or important. The Netgear CM1000-1AZNAS was the companys first commercially available gigabit modem, and you may stand to save some money opting for this model instead of its nearly identical predecessor. Mbps refers to megabits per second, which calculates the amount of data that can pass through your network within one second. ). Signal strength is also worth considering. However, having both units in one means less equipment and cabling, which can help reduce the clutter in your home office. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. I have defaulted both router and modem, turned off LAG on modem, to no avail. Description. This has persisted through a number of modem reboots and Xfinity techs trying various things on their end. I'd call Comcast and ask them to make sure the right boot config got loaded onto the modem. When your modem receives the update, itll automatically install it. functionality and Motorola Mobility reserves the right to change the content and timing of any product, product feature or software release. Its silly though, especially since most people dont even have equipment to use over gigabit speeds (or even lower if everything is WiFi). Microsoft 365 & Office; Antivirus & Security Software; Tax Preparation Software; . Does anyone know how to perform the same fix for Chrome? I dont know what rumors your talking about but it has always been a end of life list of modems no longer supported and it is the very manufacture who stop supporting the modems that you buy or rent. The benefit is that it will be ready if you ever do upgrade your speeds and you wont have to purchase another modem at that time. At the time I was getting 175 down on a Blast Pro package on an old SB6141 modem. Downstream and upstream channels play a significant role in the speed of your downloads and uploads. The customer service person I spoke with who blamed the modem had no idea what she was talking about. F. O*****. Chances are, you paid good money for your modem. There are eight megabits in one megabyte and 1,000 megabytes in one gigabyte. Overall Take. I'm asking if the tp-link router can support using 2 WAN ports with LAG to get downstream data rates above 1 Gbps. Netgear finally appears to be ditching the edgy gamer gear look for their routers, instead focusing on making them compact and innocuous. New phone because the iOS or android update has list of old phones that won't work with it. Press question mark to learn the rest of the keyboard shortcuts. Thanks everyone for your input and help, I appreciate it. As you can see, the firmware version installed on my modem is V1.01.22. In fact, 82 percent of U.S. homes have broadband internet, up 10 percent from a decade ago. This modem sports Active Queue Management (AQM), which significantly reduces Internet latency and further improves usability. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This website is using a security service to protect itself from online attacks. Unfortunately, multi-gig technology is quite limited. As you can see, my IP address is 192.168.100.1. MB8600 features low latency, for the fast response needed for many interactive games. Gigabit speeds are offered by the nation's largest ISPs, including Comcast Xfinity, AT&T, Cox, CenturyLink, and Google Fiber. Even if it says your modem is compatible, it may be worth calling since you may have an internet tier that wasnt available when the modem was put on the market. This has happened to almost everyone I know that uses Comcast and got gigabit with a 3rd party modem. Ill use my modem as an example. Making sure your modems software is updated is very important. It also features fast activation for the most popular internet service providers. Now that I know what the problem is, and that it's widespread, I'm not too concerned about it. But, again, most ISPs can only support 1 Gbps, so this is all only future-proofing. The Arris SURFboard SBG8300 bears a lot of similarities to the Arris SB8200. Your modems firmware is the software that determines how your modem functions. The good news is, youre not responsible for updating your modems firmware. Our experienced USA-based support specialists are ready to help. Software. On the bottom of my modem theres a sticker that lists its IP address. Internet is down for the second time in 4 days. Or is it just to access the web UI of the modem? Motorola Ultra Fast DOCSIS 3.1 Cable Modem, Model MB8600, plus 32x8 DOCSIS 3.0, Certified by Comcast XFINITY Paper instructions were in the box and also online. I plugged/unplugged every coax cable between the pole and my router, had comcast reload my boot config, and moved back to my old modem and then to my new modem. To give simultaneous Internet access to many devices, plug in any router you like. Comes equipped with a broadcom cable modem. You can usually find your modems IP address listed on a sticker on the actual device. I just ran into this problem and found this thread. I ordered a new MB8600 cable modem, which arrived a week later. If you live in a metropolitan area, you are probably in one of these networks. We also welcome product reviews, and pretty much anything else related to small networks. We need to go to the source to see what the latest firmware version for your modem is. But do you need to splurge for a higher-priced modem with bigger numbers all around? In the coming weeks, Target shoppers with Gigabit speed broadband and Xfinity Voice plans will have the option to purchase the Motorola MT8733 DOCSIS 3.1 WiFi 6 modem/router, Motorola MB8600 and . It is perfect for things like 4K Ultra-HD video streaming and Virtual Reality gaming. MB8600 supports ultra fast DOCSIS 3.1: the only cable modem standard that can deliver internet speeds of 1 Gbps or higher: up to many gigabits per second. It is no longer compatible with 1 gig or higher. I use xfinity with my own Motorola MB8611 modem. Use this firmware update, and Cox just pushed new firmware version 8600-18.2.9 for over a year so bonded a! The Motorola MB8600 will work with any brand of WiFi router. These are only available in limited circumstances though, and for the most part, the average user wont need two link aggregated ports to enjoy lag-free 4K gaming and streaming. Netgear Nighthawk CM1150V Cable Modem with Voice, NetgearNighthawk C7800 Modem-Router Combo, Arris SURFboard SBG8300 Modem-Router Combo, Supports >2Gbps connections with bonded ethernet ports, Supports <1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, or CenturyLink, You can only use one ethernet port at a time, Supports >1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, CenturyLink, or Frontier, Ethernet ports cant connect to multiple devices, Not compatible with Verizon, AT&T, Spectrum, or CenturyLink. It seems like only Comcast/Xfinity really bother updating firmware. The only way your modems firmware can be changed is by updating the firmware or installing brand new firmware on the device. Your email address will not be published. Well discuss: Before we go over the process of updating your firmware, lets start from square one.